Refund Policy

Refund Policy

Last Updated: [Insert Date]

1. Eligibility

  • Refunds available if requested within 30 days of your first subscription payment.

  • After 30 days, all sales are final.

2. Non-Refundable Items

  • Upgrade fees, usage-based charges, and add-ons are not refundable unless stated otherwise.

3. How to Request a Refund
Email support@iotssai.com with your request, subscription ID, and reason. Our team will respond within 5 business days.

4. Terminated Accounts
If your account is terminated for violation of terms, refunds are typically not provided.

5. Refund Process & Timeline
Approved refunds are issued via the original payment method within 5–7 business days.

6. Trial Periods
We offer a 7-day free trial. No payment or refunds apply during this period.

7. Policy Accessibility
This Refund Policy is publicly accessible and may also be linked within our Terms of Use .